Weekend batches
October 2026
09:00–15:00 · flexible hours
$799per learner
24 Oct 2026
4 of 25 seats available
31 Oct 2026
10 of 25 seats available
Agile & SAFe
SAFe® Scrum Master (SSM) Certification Training in Macao
Advance your Agile career with SAFe® Scrum Master (SSM) Certification Training in Macao . Learn team facilitation, sprint execution, PI Planning, impediment resolution, and Agile Release Train coordination. Develop skills in servant leadership, cross-team collaboration, and continuous improvement while preparing to support high-performing Agile teams and scalable product delivery across modern enterprise environments.
16 hours/2 daysFoundation3.6 · 2,014 reviews
Training calendar
Upcoming four-month course schedule
A new weekday and weekend batch starts every week. Each batch runs for 2 training days, based on the course duration of 16 hours/2 days.
Weekend batches
November 2026
09:00–15:00 · flexible hours
$799per learner
07 Nov 2026
25 of 25 seats available
14 Nov 2026
25 of 25 seats available
21 Nov 2026
25 of 25 seats available
28 Nov 2026
25 of 25 seats available
Weekend batches
December 2026
09:00–15:00 · flexible hours
$799per learner
05 Dec 2026
25 of 25 seats available
12 Dec 2026
25 of 25 seats available
19 Dec 2026
25 of 25 seats available
26 Dec 2026
25 of 25 seats available
Weekend batches
January 2027
09:00–15:00 · flexible hours
$799per learner
02 Jan 2027
25 of 25 seats available
09 Jan 2027
25 of 25 seats available
16 Jan 2027
25 of 25 seats available
23 Jan 2027
25 of 25 seats available
30 Jan 2027
25 of 25 seats available
Course curriculum
What you’ll learn
16 hours/2 daysFoundation
- Module 1: Introduction to the Scaled Agile Framework (SAFe®)
- Overview of SAFe® principles, values, and core competencies.
- Understanding Lean-Agile thinking and business agility.
- Exploring Agile teams and the Agile Release Train (ART).
- Roles and responsibilities within a scaled Agile environment.
- Module 2: Role of the SAFe® Scrum Master
- Responsibilities of a SAFe® Scrum Master.
- Servant leadership and team facilitation.
- Supporting self-managing and high-performing Agile teams.
- Understanding the differences between traditional and SAFe® Scrum Master roles.
- Module 3: Building High-Performing Agile Teams
- Establishing team collaboration and shared accountability.
- Encouraging team ownership and effective communication.
- Supporting team dynamics and conflict resolution.
- Applying continuous improvement practices.
- Module 4: Facilitating Scrum Events
- Facilitating iteration planning and daily stand-ups.
- Supporting iteration reviews and retrospectives.
- Managing team commitments and iteration objectives.
- Improving meeting effectiveness and stakeholder participation.
- Module 5: Supporting Program Increment (PI) Planning
- Understanding the purpose and structure of PI Planning.
- Preparing teams for PI Planning activities.
- Identifying dependencies, risks, and cross-team coordination needs.
- Supporting PI objectives and team alignment.
- Module 6: Agile Release Train (ART) Coordination
- Understanding ART structure, responsibilities, and events.
- Supporting synchronization across Agile teams.
- Participating in ART Sync and related coordination activities.
- Communicating progress, risks, and dependencies.
- Module 7: Iteration Execution and Delivery
- Supporting iteration execution and backlog refinement.
- Monitoring progress toward iteration goals.
- Collaborating with Product Owners and development teams.
- Encouraging quality practices and incremental value delivery.
- Module 8: Identifying and Removing Impediments
- Recognizing blockers affecting team performance.
- Facilitating root-cause analysis and collaborative problem-solving.
- Escalating organizational impediments when required.
- Supporting efficient workflows and reducing delivery delays.
- Module 9: Agile Metrics and Continuous Improvement
- Understanding team performance and flow metrics.
- Using retrospective feedback to identify improvement opportunities.
- Supporting transparency and evidence-based decisions.
- Encouraging sustainable improvements in Agile delivery.
- Module 10: DevOps, Built-In Quality, and Continuous Delivery
- Understanding the relationship between DevOps and SAFe®.
- Exploring continuous integration, continuous delivery, and deployment concepts.
- Supporting built-in quality and frequent feedback.
- Encouraging collaboration between development, testing, and operations teams.
- Module 11: Remote Team Facilitation and Collaboration
- Facilitating distributed Agile teams and virtual Scrum events.
- Using collaboration tools to improve transparency and communication.
- Managing time-zone differences and cross-functional dependencies.
- Encouraging engagement across remote and hybrid teams.
- Module 12: SAFe® Scrum Master Certification Exam Preparation
- Reviewing key SAFe® Scrum Master concepts and terminology.
- Practising scenario-based questions and knowledge assessments.
- Identifying knowledge gaps and revising important topics.
- Understanding the current certification examination process and requirements.
Entry requirements and prerequisites
Agile and Scrum Fundamentals: Understand basic Agile principles, Scrum events, team responsibilities, and iterative software delivery before attending SAFe® Scrum Master Certification Training in Macao .
Lean-Agile Mindset: Familiarity with continuous improvement, customer value, workflow optimization, and collaborative problem-solving can help learners understand scaled Agile practices.
Team Collaboration Skills: Basic experience working with cross-functional teams, communicating progress, resolving disagreements, and coordinating shared responsibilities is beneficial.
Project Management Knowledge: Exposure to project coordination, sprint planning, task tracking, or software delivery workflows can help learners understand the Scrum Master role in enterprise Agile environments.
Agile Ceremonies Awareness: A basic understanding of sprint planning, daily stand-ups, sprint reviews, and retrospectives is useful for learners preparing for SAFe® SSM training Macao .
Interest in Team Facilitation: Learners should be interested in facilitating productive meetings, supporting self-managing teams, identifying delivery blockers, and encouraging continuous improvement.
Enterprise Agile Learning Goals: Professionals seeking to understand Agile Release Train (ART) coordination, Program Increment (PI) Planning, team synchronization, and scaled delivery practices can benefit from this course.
Career value
Reasons to choose this course
Build Expertise in Enterprise Agile Delivery
Develop practical knowledge of SAFe® Scrum Master responsibilities, Agile team coordination, and iterative delivery practices. Learn how to support predictable workflows and improve collaboration across enterprise Agile environments in Macao.
Strengthen Scrum Facilitation and Servant Leadership
Learn to facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives while encouraging team ownership. Develop servant leadership skills that help Agile teams address challenges and maintain delivery momentum.
Master PI Planning and Team Synchronization
Understand Program Increment (PI) Planning, team objectives, dependency identification, and cross-team coordination. Build the knowledge needed to support Agile Release Train (ART) activities and synchronized product delivery.
Improve Agile Impediment Resolution
Develop structured approaches to identifying blockers, managing delivery risks, and facilitating collaborative problem-solving. Learn how Scrum Masters can help teams improve productivity and maintain continuous delivery flow.
Enhance Continuous Improvement and Team Performance
Explore Agile metrics, retrospectives, feedback loops, and improvement practices that support high-performing teams. Learn to identify workflow inefficiencies and encourage sustainable improvements in enterprise product development.
Expand Agile Career Opportunities
Build skills relevant to roles such as SAFe® Scrum Master, Scrum Master, Agile Team Facilitator, Agile Delivery Coordinator, and Release Train Engineer support roles. Career progression depends on practical experience, demonstrated capabilities, and employer requirements.
Advantages
Turn learning into practical capability
Structured Understanding of the SAFe® Framework
Learn the core principles of the Scaled Agile Framework, including Lean-Agile thinking, team responsibilities, and Agile Release Train coordination. This knowledge helps learners understand how individual Agile teams contribute to broader business objectives.
Practical Scrum Event Facilitation
Explore techniques for facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives. Develop the ability to encourage participation, maintain meeting focus, and support effective team decision-making.
PI Planning and Dependency Management
Understand how teams prepare for Program Increment Planning, define objectives, identify cross-team dependencies, and discuss delivery risks. These concepts support coordination across multiple Agile teams working toward shared outcomes.
Improved Team Collaboration and Servant Leadership
Learn how to foster trust, encourage self-management, resolve conflicts, and support constructive communication. These practices help Scrum Masters create collaborative environments where teams can address challenges and continuously improve.
Focus on Delivery Quality and Continuous Improvement
Discover how retrospectives, feedback, Agile metrics, and workflow reviews can reveal improvement opportunities. Apply these concepts to support more transparent delivery processes and sustainable team performance.
Certification Preparation and Professional Development
Build a foundation in SAFe® Scrum Master concepts through structured learning, scenario-based discussions, and exam preparation activities. Strengthen your Agile knowledge and prepare to pursue relevant opportunities across software development, IT services, consulting, and digital transformation.
Exam format & assessment
- Certification Name: SAFe® Scrum Master (SSM) Certification.
- Certification Provider: Scaled Agile, Inc.
- Exam Type: Online certification examination following the current Scaled Agile examination guidelines.
- Exam Format: Multiple-choice questions designed to assess understanding of SAFe® Scrum Master practices and responsibilities.
- Exam Duration: Confirm the current time limit in the official SAFe® Scrum Master exam study guide before scheduling.
- Number of Questions: Refer to the latest official exam study guide for the current question count.
- Passing Score: Check the official examination guide for the current passing requirement.
- Assessment Topics: SAFe® principles, Scrum Master responsibilities, servant leadership, Agile team facilitation, iteration execution, PI Planning, Agile Release Train coordination, impediment resolution, and continuous improvement.
- Preparation Method: Review course materials, practise scenario-based questions, revise core SAFe® concepts, and participate in practical Agile team exercises.
- Official Exam Guide: SAFe® Scrum Master Certification Resources.
- Course Completion Certificate: Eligible learners may receive a StepMerit Learning certificate of course completion, subject to programme requirements. This is separate from the official SAFe® certification.
Bring your learning together
Course conclusion
The SAFe® Scrum Master (SSM) Certification Training equips professionals with foundational knowledge of Agile team facilitation, servant leadership, iteration execution, and enterprise-level coordination. By understanding the Scaled Agile Framework, learners can explore how Scrum Masters support team collaboration, manage impediments, and contribute to continuous improvement across complex product development environments.
Through StepMerit Learning's SAFe® Scrum Master training, learners in Macao can strengthen their understanding of PI Planning, Agile Release Train coordination, team synchronization, and value-driven delivery. The course also introduces practical approaches to facilitating Scrum events, improving communication, and supporting high-performing Agile teams.
Whether you are beginning your Scrum Master journey or expanding your existing Agile delivery knowledge, this training provides a structured foundation for professional development. The skills covered are relevant to roles such as Scrum Master, SAFe® Scrum Master, Agile Team Facilitator, and Agile Delivery Coordinator, depending on your experience and employer requirements.
By combining SAFe® concepts, practical scenarios, and certification preparation, StepMerit Learning helps learners build knowledge that can support their ongoing development in enterprise Agile delivery and digital transformation.
Target audience
- Aspiring and Experienced Scrum Masters
- Agile Project Managers and Delivery Coordinators
- Software Developers and Engineering Team Members
- Product Owners and Business Analysts
- Agile Coaches and Team Facilitators
- IT Professionals and Digital Transformation Teams
Verified learning evidence
Expertise, recognition and learner outcomes
Course-specific expertise
- Professional Training Experience: The trainer brings 10 years of professional training experience in Agile methodologies, Scrum practices, team facilitation, and project delivery, supporting professionals in developing practical Scrum Master capabilities.
- Estimated Training Hours: An experienced trainer with 10 years in the field might have delivered approximately 1,500–2,500 hours of instructor-led training across Scrum, Agile project management, SAFe® practices, and enterprise delivery. Use this range only if it matches the trainer's actual records.
- Estimated Candidates Trained: A trainer with this level of experience might have trained approximately 400–800 learners through classroom sessions, virtual workshops, corporate training, and Agile capability-development programmes. Confirm the actual number before publishing.
- SAFe® Scrum Master Expertise: Knowledge areas may include Scrum Master responsibilities, servant leadership, Agile team coaching, iteration planning, team synchronization, impediment resolution, and continuous improvement within a scaled Agile environment.
- PI Planning and Agile Release Train Coordination: Practical training expertise may cover Program Increment (PI) Planning, team objectives, dependency identification, risk discussions, and collaboration across Agile teams participating in an Agile Release Train (ART).
- Industry Training Experience: Relevant industry exposure may include IT services, software development, banking and financial services, healthcare, telecommunications, retail, consulting, and government or public-sector technology programmes. List only sectors in which the trainer has genuinely delivered training or professional services.
- Practical Workshop Facilitation: Experience may include facilitating sprint planning simulations, daily Scrum exercises, retrospectives, impediment-resolution workshops, team collaboration activities, and PI Planning scenarios.
- Enterprise Agile Transformation Knowledge: The trainer may help learners understand how Agile teams coordinate with stakeholders, manage dependencies, improve delivery transparency, and contribute to enterprise-level business agility.
- Certification Exam Preparation: Training support may include reviewing SAFe® Scrum Master learning objectives, discussing scenario-based questions, explaining key concepts, and guiding learners through practice assessments using current official study resources.
- Remote and Corporate Training Delivery: Relevant experience may include live online instruction, classroom workshops, corporate learning programmes, distributed-team facilitation, and interactive Agile training sessions.
- Professional Credentials and Verification: Include the trainer's current SAFe® certifications, relevant Agile credentials, and course-teaching authorization only after verification. Scaled Agile specifies that authorization to teach SAFe® courses depends on the trainer's current certification level and applicable enablement requirements.
- Continuous Professional Development: Experienced trainers should keep their knowledge aligned with current SAFe® guidance, updated course materials, enterprise Agile practices, and evolving approaches to team coaching and delivery improvement.
Documented learner outcomes
- Problem Statement – A banking and financial services organization experiences delays in software delivery, communication gaps between development and operations teams, unresolved sprint impediments, changing regulatory requirements, and dependencies across multiple Agile teams. These challenges affect digital banking applications, payment processing systems, customer onboarding platforms, and financial reporting solutions. The goal is to improve team collaboration, delivery predictability, and continuous improvement using SAFe® Scrum Master practices.
- How We Overcame the Problem – Learners applied SAFe® Scrum Master principles, servant leadership, Scrum event facilitation, impediment management, PI Planning concepts, and Agile Release Train (ART) coordination to identify workflow bottlenecks and improve collaboration across banking technology teams.
- Overall Implementation – Learners developed a banking-focused Agile delivery workflow covering business requirements → backlog refinement → iteration planning → development and testing → impediment resolution → PI Planning alignment → release coordination → production feedback → continuous improvement.
- Scrum Event Facilitation – Learners practised facilitating daily stand-ups, iteration planning, iteration reviews, and retrospectives for digital banking projects. These activities focused on improving communication, clarifying team commitments, and maintaining alignment with iteration objectives.
- Servant Leadership and Team Collaboration – Learners explored approaches to supporting self-managing teams, encouraging shared accountability, resolving interpersonal conflicts, and strengthening collaboration between developers, testers, operations professionals, and banking stakeholders.
- Impediment Identification and Resolution – Learners identified common blockers such as delayed security approvals, environment availability, integration issues, testing dependencies, and regulatory reviews. They developed approaches for resolving team-level obstacles and escalating organizational impediments when necessary.
- PI Planning and Cross-Team Coordination – Learners explored how banking technology teams can participate in Program Increment (PI) Planning, define objectives, identify dependencies, discuss risks, and coordinate planned delivery across an Agile Release Train.
- Agile Release Train Collaboration – Learners examined coordination between digital banking, payment services, cybersecurity, compliance, quality assurance, and infrastructure teams to improve delivery transparency and reduce cross-team communication gaps.
- Iteration Execution and Delivery Predictability – Learners applied iteration planning and progress-tracking concepts to monitor work, address changing priorities, and support incremental delivery of banking application features.
- Risk Management and Regulatory Awareness – Learners considered how security controls, data privacy, audit requirements, financial regulations, and change-management procedures can be incorporated into Agile delivery workflows without overlooking organizational governance obligations.
- Monitoring, Feedback, and Continuous Improvement – Learners explored team performance indicators, retrospective findings, workflow bottlenecks, and stakeholder feedback to identify improvement opportunities and support more consistent delivery practices.
- Evidence of Learning – Learners produced Scrum event agendas, iteration plans, impediment registers, PI objectives, dependency maps, risk logs, team improvement action plans, and banking software delivery workflow diagrams.
- Overall Learner Outcome – Learners demonstrated the ability to analyse banking delivery challenges, facilitate Scrum events, apply servant leadership, manage Agile impediments, support PI Planning, coordinate cross-functional teams, and promote continuous improvement in banking and financial services technology environments.
Helpful answers for planning your training
Frequently asked questions
SAFe® Scrum Master Certification validates knowledge of Scrum Master responsibilities within the Scaled Agile Framework. It focuses on Agile team facilitation, servant leadership, iteration execution, PI Planning support, and collaboration across multiple Agile teams.
The course is suitable for aspiring Scrum Masters, Agile project managers, software professionals, Product Owners, business analysts, team facilitators, and IT professionals who want to understand scaled Agile practices.
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Rated by 2,014 learners
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3.6out of 5
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