Certification of Capability in Business Analysis (CCBA) Certification Trainingin Novena

32 Hours/4 daysLive virtual trainingIntermediate

Classroom training and venue arrangements depend on the availability of a suitable conference hall in Novena, Singapore. Dates, seating capacity, facilities and the final venue are confirmed before booking.

Learning in Novena, Singapore

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Novena is part of Singapore's connected, multicultural and innovation-focused professional environment.

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Connectivity, innovation and multicultural communities

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Explore Certification of Capability in Business Analysis (CCBA) Certification Training

Advance your business analysis career with CCBA Certification Training in Novena, Singapore . Develop expertise in requirements elicitation, stakeholder engagement, business process assessment, strategy analysis, and solution evaluation. Explore practical business scenarios, strengthen BABOK® Guide knowledge, and prepare for the IIBA CCBA certification exam. Enhance your professional capabilities to support complex projects, improve business decisions, and pursue experienced business analyst opportunities across industries.

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Your learning location

Learning from Novena

Novena is part of Singapore's connected, multicultural and innovation-focused professional environment.

Course curriculum

Module 1: Introduction to Business Analysis & CCBA
- Business analysis fundamentals and core concepts
- CCBA certification overview and eligibility
- BABOK® Guide structure and knowledge areas
- Business analyst responsibilities and competencies
- Business analysis terminology and professional practices
Module 2: Business Analysis Planning & Monitoring
- Planning the business analysis approach
- Stakeholder engagement and communication planning
- Governance and information management
- Identifying appropriate business analysis activities
- Monitoring and improving business analysis performance
Module 3: Elicitation & Collaboration
- Elicitation preparation and planning
- Interviews, workshops, brainstorming, and observation
- Conducting elicitation activities
- Confirming and communicating elicitation results
- Managing stakeholder collaboration
Module 4: Requirements Life Cycle Management
- Requirements traceability and relationships
- Requirements prioritization and approval
- Requirements maintenance
- Managing requirements changes
- Assessing requirements impact and resolving conflicts
Module 5: Strategy Analysis
- Analyzing current-state environments
- Defining business needs and future-state objectives
- Identifying risks, assumptions, and constraints
- Performing gap and opportunity analysis
- Developing and evaluating change strategies
Module 6: Requirements Analysis & Design Definition
- Analyzing and specifying requirements
- Requirements verification and validation
- Requirements modeling techniques
- Defining solution options and design perspectives
- Recommending solutions based on business requirements
Module 7: Solution Evaluation
- Measuring solution performance and value
- Evaluating solution limitations
- Identifying performance gaps
- Assessing business and organizational impacts
- Recommending solution improvements
Module 8: Business Analysis Techniques
- Stakeholder analysis and process analysis
- SWOT analysis and benchmarking
- Decision analysis and estimation techniques
- Business capability and organizational modeling
- Root cause analysis and risk analysis
Module 9: Practical Case Studies & Application
- Real-world business analysis scenarios
- Requirements elicitation and analysis exercises
- Stakeholder management scenarios
- Applying BABOK® concepts to project situations
- Practical problem-solving activities
Module 10: CCBA Exam Preparation & Mock Tests
- CCBA exam structure and question patterns
- Scenario-based practice questions
- Knowledge-area revision
- Mock examinations and performance review
- Exam strategy and time-management techniques

Exam details

Certification Body: International Institute of Business Analysis (IIBA).

Exam Duration: 180 minutes (3 hours).

Number of Questions: 130 multiple-choice, scenario-based questions.

Exam Type: Computer-based, competency-focused assessment aligned with the BABOK® Guide.

Exam Delivery: Online remote-proctored examination or at a PSI test centre.

Knowledge Areas Covered: Business Analysis Planning and Monitoring, Elicitation and Collaboration, Requirements Life Cycle Management, Strategy Analysis, Requirements Analysis and Design Definition, and Solution Evaluation.

Exam Weighting: Requirements Analysis and Design Definition accounts for 32% of questions, Elicitation and Collaboration 20%, Requirements Life Cycle Management 18%, Business Analysis Planning and Monitoring 12%, Strategy Analysis 12%, and Solution Evaluation 6%.

Passing Score: IIBA does not publish a fixed numerical passing percentage; candidates receive a pass/fail result and performance indicators.

Preparation Recommendation: Review the current CCBA exam blueprint, BABOK® Guide concepts, practice questions, and scenario-based business analysis exercises.

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Who this course is for

- Experienced Business Analysts: Professionals seeking to deepen their business analysis expertise, improve requirements management practices, and prepare for the IIBA CCBA certification examination. - Business Systems Analysts: Professionals who analyse business needs, document system requirements, and coordinate with technical teams to support effective information system development. - Government and Public Sector Professionals: Public administration and digital transformation professionals interested in analysing citizen service workflows, documenting policy-driven requirements, and improving government service delivery processes. - Requirements Engineers and Requirements Analysts…

Before you begin

Business Analysis Experience : Candidates should have practical business analysis experience involving requirements gathering, stakeholder engagement, business process evaluation, or solution assessment. CCBA is intended for professionals with established experience, unlike entry-level ECBA. IIBA Work Experience Eligibility : Applicants generally need at least 3,750 hours of business analysis work experience within the last 7 years, meeting IIBA's applicable requirements across the BABOK® Guide knowledge areas. Verify the current eligibility criteria before applying. rofessional Development Hours : Candidates generally need 21 hours of professional development in business analysis within the…

Learning outcomes

Problem Statement – A government department faces challenges with lengthy citizen service processes, unclear business requirements, fragmented communication between departments, manual application reviews, and inconsistent service delivery. These issues affect public service portals, permit applications, benefits administration, and citizen records management. The goal is to improve service efficiency, requirements clarity, stakeholder collaboration, and transparency through structured business analysis practices. How We Overcame the Problem – Learners applied CCBA-aligned business analysis techniques, including stakeholder analysis, requirements elicitation, business process modelling…

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Room facilities / classroom arrangements

General planning information. Availability is confirmed for your selected venue and batch.

Typical classroom arrangements — subject to confirmation for the selected batch: 1. Learning space and seating: A suitable room layout with seating and desk space for course discussions and exercises. 2. Presentation equipment: A display or projector for instructor-led explanations; equipment requirements are confirmed before delivery. 3. Internet and power: Connectivity and charging access where needed for the course’s digital resources or labs. 4. Collaboration tools: A whiteboard or flip chart for group activities, demonstrations and note-taking. 5. Room comfort: Appropriate lighting and ventilation, with breaks included in the agreed training schedule. 6. Access and learner needs: Accessibility, refreshments and any specific accommodation requirements should be discussed with the adviser in advance. This is general planning information. It does not confirm a particular venue, equipment package or included refreshments.

Course expertise

Professional Training Experience: Recommended benchmark of approximately 8–10 years of professional experience in business analysis, requirements engineering, process improvement, or enterprise project delivery. Verify the assigned trainer's actual background before publishing specific figures. Estimated Training Delivery Hours: An illustrative benchmark of approximately 2,000–4,000 instructor-led training hours across business analysis, requirements management, stakeholder engagement, and professional certification programmes. Actual hours should be confirmed through trainer records. Estimated Candidates Trained: An illustrative benchmark of approximately 500–1,000 professionals across…

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Insights for Certification of Capability in Business Analysis (CCBA) Certification Training

Learning insight 01

Certification of Capability in Business Analysis (CCBA) Training: A Complete Guide to Business Analysis Certification

Business analysis plays an essential role in helping organisations understand business needs, improve processes, manage requirements, and deliver solutions that support strategic objectives. Government departments, public sector organisations, financial institutions, healthcare providers, and technology companies rely…

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